How can we help?

Thank you for visiting Information Technology Services. Your support is our top priority and we look forward to assisting in any way we can. There are a number of general and technical options below. You can go directly to the option you need, or you can select ‘Other’ if you would like our help determining how best to assist you. Once you choose an option and click submit, the next screen will collect any necessary information required to provide the best service.

For general support, our WSU Knowledge Base and assistance portal is available 24/7 at crimsonservicedesk.wsu.edu.
If you would like to speak to someone over the phone, please call Crimson Service Desk at 509-335-4357 during business hours, Monday through Friday between 8 am and 5 pm. You can also email them at crimsonservicedesk@wsu.edu.

For changes to services such as phone name display and other business office set up, please select ITS Business Customer Center below.